Discrepancy between transaction details & account balance

Duane Moyer
Duane Moyer Member ✭✭
in Errors and Troubleshooting (Windows)
I just noticed that one of my credit card account transaction listing shows a correct balance, but the summary for that account shows a balance which is off by a reconciled payment which was made to the account in November. I ran the validation routine to see if it found any problems, but it didn't. Any suggestions?

Answers

  • JonBattle
    JonBattle Member ✭✭
    edited January 7
    Go to several posts of mine....there are several threads on this. The problem is widely known
  • Duane Moyer
    Duane Moyer Member ✭✭
    It's possible my payment was pending when I initially tried to download it in November, but it has not been pending for several weeks. So I'm not sure my problem is the same as yours. I can't enter a balance transaction as a correction because the account is correctly balanced now. In spite of the account bar showing an incorrect value, but just for this one account.

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