Pending Transactions Issue [Edited]

RJambor
RJambor Member
Following or as part of the resolution with the one-step updates, a new problem has begun related to pending transactions. Duplicate pending transactions are being created during each update and each is being deducted from the account total. Although not grey (like it was last year), you cannot exclude pending transactions. There is simply no reaction to the attempt. The only option is not to display them at all.

Comments

  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
    RJambor said:
    Following or as part of the resolution with the one-step updates, a new problem has begun related to pending transactions. Duplicate pending transactions are being created during each update and each is being deducted from the account total. Although not grey (like it was last year), you cannot exclude pending transactions. There is simply no reaction to the attempt. The only option is not to display them at all.
    Hello @RJambor,   

    We are sorry about these issues with duplicate pending transactions being added to account balances. Thank you for letting us know about this here on the Quicken Community. 

    Is this occurring with particular financial institution(s)? Are all accounts being affected? Where is your current active data file located? You can check this anytime by going to File > Show this file on my computer... in the upper menu at the top of the screen. Make sure that the data file is being stored locally on your computer and not an external hard drive or cloud-based storage service, as the latter can cause erratic program behavior and even data damage.

    I look forward to your reply, and I hope to provide further assistance, if necessary. 

    Thank you,

    Quicken Jared 
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