Budget Group show twice.

Loulou23

In my QK canadian version, my budget show one group two times the first is the good group but the second is a replicate of the first and no modification are possible on it.

Someone know how to remove the second view of this group ?

Quicken Anja

Hello @Loulou23,

Thank you for telling the Community about your issue, though I apologize that you are experiencing this.

If you don't mind, could you please provide a screenshot of the issue you described? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!

Loulou23

Hello Anja,

Here the attachment.


Thanks.

Quicken Anja

Thank you for following up and providing a screenshot.

To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

Validate: 

1. File
2. Validate and Repair File...
   
3. Validate File
   
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
   
3. Super Validate File
4. Click OK
5. Close the Data Log
   
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

I hope this helps!

Loulou23

Hello Anja,

I tried your two solutions but I have the same problem. I also tried the same file on the folder VALIDATE et the problem is the same.

Thanks.