RESOLVED 2/07/23 Bison FCU - CC-501/FDP-101 (FDP-163)

Quicken Anja
Quicken Anja Moderator mod
edited February 7 in Alerts, Online Banking & Known Product Issues
We are receiving reports that users trying to connect and update accounts for Bison FCU are getting a CC-501/FDP-101 error in-product and an FDP-163 error in the logs.

This has been escalated internally and we are currently working with our service provider to resolve the issue, though we do not have an ETA available at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right.

Thank you!
(Ticket #9958547/CTP-5533)
-Quicken Anja
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Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    edited January 31
    UPDATE 1/18/23

    At this time, the status of this issue remains ongoing. While we are still unable to provide an ETA, our teams are continuously working toward a resolution. We apologize for any inconvenience. 

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    edited January 31
    ONGOING 1/25/23

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!
    -Quicken Anja
  • Quicken Jared
    Quicken Jared Moderator mod
    RESOLVED 2/07/23

    This issue is now Resolved. We will leave this Alert available for those who require it, nonetheless.

    Thank you!

    -Quicken Jared 

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