Chase, Bank of America, and CitiBank all not downloading

dnelson Member ✭✭✭
Bank of America, Chase and Citi Bank all stopped downloading yesterday and today and these are all EWC accounts. What is going on?????


  • UKR
    UKR SuperUser ✭✭✭✭✭

    In case of transaction download problems

    Please provide more details.

    What edition level (Starter Edition, Deluxe, etc.), version and release of Quicken (R xx.xx) are you using? Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release.  You must be on the latest release (patch) level for your supported Quicken Subscription version. If you're missing patches, update your software first.
    US, Canadian or other international version of Quicken?
    Is your subscription still active? Or is it expired?
    What version of Windows or Mac OS are you using?
    What error codes, error messages, symptoms do you get?
    What bank(s) are you having issues with?
    What account types (checking, savings, etc.) are you having issues with?
    Does this problem occur when you run One Step Update (Mac: update all accounts) from your desktop/laptop or when you initiate a download using the Quicken Mobile App or Quicken on the Web?
    What have you tried so far to resolve the issue?

  • dnelson
    dnelson Member ✭✭✭
    Reauthorized all the accounts and now they seem to be working again. This is like the third time i've had to reauthorize the to get hem working again. There are no error codes with EWC accounts.