Memo missing when editing Memorized Payee List

Quicken Update Membership R46.12 1/12/2023

Best Answer

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Answer ✓
    Hi @pb4862hop

    I believe that you may be seeing issues that are connected to your update to version R46.12 as noted in several recent threads.

    I suggest that you revert to a prior version - R44.28 -  by following these steps:

    1) Backup your Quicken datafile;
    2) Close out of Quicken; then copy the Link below and paste it into your browser

    https://assistant.quicken.com/patch/QW27.1.44.28MPatch.EXE?_ics=1668880738587&irclickid=~fe79Z649572XY5X2459d6XY36Y459cb5-ebgh9~21VNMKFzvojf8

    3) This will start the download of Quicken version 44.28 to your computer.
    4) Once the download of has completed - locate it (likely in your Downloads file). The filename is "QW27.1.44.28MPatch";
    5) Double click on it to install the download and once completed, restart Quicken.

    Let me know if you have any followups and/or tell me how that all went.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

Answers

  • pb4862hop
    pb4862hop Member
    Quicken Update Membership R46.12 2023_0112. Memo missing when editing Memorized Payee List.
    l need this fixed. I have been using quicken 2017 and never had troubles than my hard drive failed and I cannot get it installed on the new hard drive so I purchased a membership and now I am having problems. Wow!
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    To go back, install the previous patch install (works as long as you don't have to "reverse patch" too far into the past):
    You can find the old patch installs here:
    https://www.quicken.com/support/reinstalling-and-patching-your-quicken-subscription-version-after-your-membership-has
    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser ✭✭✭✭✭
    edited January 14
    I see Memo in the Memorized Payee List in R46.12 and it can be made to work if you're careful.
    But there is a new bug. You can edit the memo and it will save correctly. But the next time you edit the same transaction, the memo gets cleared in the dialog and will be wiped if you save the transaction that way.
    Congratulations, @pb4862hop, I think you're the first to report this new bug.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription (US) on Win10 Pro.
  • pb4862hop
    pb4862hop Member
    Thanks. When Will it be fixed?
  • pb4862hop
    pb4862hop Member
    edited January 19
    Version R46.12. Tools>Memorized Payee List, when selecting an existing payee for editing with text in the Memo field, the Memo field is blank in the pop-up edit window and does not display the current value. If saved, the current value is deleted. If cancelled, the current value is preserved.
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @pb4862hop,

    I cannot replicate the behavior that you are describing above.  I am able to edit the Memo field (as well as other fields) even when the entry is "Locked", and it remains edited, even after closing that window and reopening it.  I believe that this is the proper behavior.

    That could be because I am not on the same version as you.  Or, it could be related to an issue with your datafile.  You might want to try a file validation to see if that fixes it.  If you do, make sure you have a good backup file first.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • pb4862hop
    pb4862hop Member
    Memo field still missing when i edit it memorized payees. also when save a transaction, it removes the memo. Also, I rolled back to version r46.9 and it still did not fix the problem.
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Answer ✓
    Hi @pb4862hop

    I believe that you may be seeing issues that are connected to your update to version R46.12 as noted in several recent threads.

    I suggest that you revert to a prior version - R44.28 -  by following these steps:

    1) Backup your Quicken datafile;
    2) Close out of Quicken; then copy the Link below and paste it into your browser

    https://assistant.quicken.com/patch/QW27.1.44.28MPatch.EXE?_ics=1668880738587&irclickid=~fe79Z649572XY5X2459d6XY36Y459cb5-ebgh9~21VNMKFzvojf8

    3) This will start the download of Quicken version 44.28 to your computer.
    4) Once the download of has completed - locate it (likely in your Downloads file). The filename is "QW27.1.44.28MPatch";
    5) Double click on it to install the download and once completed, restart Quicken.

    Let me know if you have any followups and/or tell me how that all went.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • pb4862hop
    pb4862hop Member
    Reverted to an earlier patch by 3 weeks and still have the problem. It's all quicken files for 2021, 2022 & 2023
  • pb4862hop
    pb4862hop Member
    Version Patch 44.28 cleared the problem. I did not go back far enought. Thanks for the help!!!!
  • Ed V
    Ed V Member ✭✭
    Version R47.7 still has this problem. When editing a memorized transaction, the memo field is blank in the edit dialog (it shows in the memorized transaction list). I have to re-enter the memo field or I lose the info. This needs to be corrected.