Downloads going haywire

cruciverbalist
cruciverbalist Member ✭✭
in Errors and Troubleshooting (Windows)
Running Q Premier R46.12 / 27.1.46.12 - Windows 10 - Quicken user since 1990's
One Step Update yesterday downloaded over 1645 entries from brokerage dating over a year ago, some "matched" and others "new"
Same with other banking and credit cards.
No way that I can go back over 2,000 entries to match each one.
Closed program, and rebooted off previous daily backup (thank goodness I have that), and all looked well.
Did Update today, and same problem with same solution.
What gives since newest program update?
Please help.
Tagged:

Comments

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    Did this happen in one account, or many?  What bank?
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • cruciverbalist
    cruciverbalist Member ✭✭
    Multiple banks (ML, Schwab, Citi) and credit cards (2)
  • leishirsute
    leishirsute Member ✭✭✭✭
    Hmmm. I wonder if everyone is becoming a Beta tester of the software.  R46.12 is supposed to be for all users.
    Deluxe R44.20, Windows 10 Pro
  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    cruciverbalist said:
    Multiple banks (ML, Schwab, Citi) and credit cards (2)
    I suspect that the issue is caused by a change in the download method from Direct Connect to Express Web Connect+ ... and the respective banks not providing the same Download ID for the new connection.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • cruciverbalist
    cruciverbalist Member ✭✭
    Continuing this theme today, and reading of others issues, I tried to validate my file.
    Unfortunately, this freezes the program, and I had to control-alt-delete to get out of it.
    Is this indicative of where the problem may lie?
    Suggestions as to where to go from here?

Categories