ONGOING 2/1/23 Wells Fargo - Direct Connect Message Pop-up

We are receiving reports of users getting a Direct Connect Pop message thanking them for connecting using Direct Connect after updating their online accounts. This issue reportedly started to occur after users updated to the latest Mac Release (6.11.3). Some users are also getting this pop-up although their accounts are closed.

Our teams are aware of the issue and are working to resolve it, though we do not have an ETA available at this time. 

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right.

Thank you!
(Ticket #9972440/CTP-5415)
-Quicken Anja

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    edited January 31
    UPDATE 1/25/23

    Although no ETA is available, this issue continues to be worked on by our teams. We apologize for any inconvenience. 

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 2/1/23 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!
    -Quicken Anja