UPDATED 5/13/23 Fifth Third Bank - OL-332-A and ("Its not your fault") Error
Quicken Anja
Moderator mod
We are currently seeing an increase in OL-332-A (Direct Connect) and "It's not your fault" (EWC) errors for Fifth Third Bank (error codes and messages will differ in Quicken for Mac).
This has been escalated internally, though we do not have an ETA available at this time.
To be notified of updates as they become available, please click the bookmark ribbon located in the upper right.
Thank you!
(Ticket #9972656/CTP-5599)
This has been escalated internally, though we do not have an ETA available at this time.
To be notified of updates as they become available, please click the bookmark ribbon located in the upper right.
Thank you!
(Ticket #9972656/CTP-5599)
-Quicken Anja
12
Comments
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UPDATE 1/25/23
Although no ETA is available, this issue continues to be worked on by our teams. We apologize for any inconvenience.
Thank you!
-Quicken Anja4 -
ONGOING 2/1/23
This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.
We apologize for any inconvenience and appreciate your patience.
Thank you!
-Quicken Anja10 -
UPDATE 5/13/23
If you are encountering this issue, please contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.Although no ETA is available, this issue continues to be worked on by our teams. We apologize for any inconvenience.
Thank you!Quicken Kristina
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