I cannot connect to my mortgage account at 5/3 bank with quicken?

bus15241

I cannot add new account. I have mortgage with 5/3 bank, but cannot get account online services feature in quicken. i do new account, enter proper username and password for 5/3 but keeps coming back error not your fault, what do you what to do? try again? enter info manually?...

Hadit

There has been an issue with 5/3 Bank login/passwords being rejected for several days. I was able to connect this morning for the first time since Tuesday. I'm not sure if it is completely fixed yet but it is a known issue being worked on. Unfortunately Quicken isn't very transparent when it comes to notifying users of such issues.


https://community.quicken.com/discussion/7927859/fifth-third-update-errors#latest

https://community.quicken.com/discussion/7927896/new-1-18-23-fifth-third-bank-ol-332-a-and-its-not-your-fault-error#latest

bdchurchill

I cannot connect to my mortgage account at 5/3 bank with quicken for the last few days. No I did not change my password. Also I can get in to my accounts on the 5/3 banks website.