Getting an error indicating an issue syncing with cloud storage even though I don't use it.

wd0dia
wd0dia Member ✭
in Errors and Troubleshooting (Windows)
Just yesterday I got an error indicating a cloud sync error even though I do not store my quicken files in the cloud. Today I notice that when I shut down quicken or switch to another quicken account it delays closing while it is syncing with the cloud. Not sure how this happened as I never set it up for cloud storage and prefer that these files not be stored in the cloud. How can I eliminate the cloud storage?

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @wd0dia,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue. 

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.  


    I look forward to your response. 

    -Quicken Jasmine

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