UPDATED 1/28/23 MassMutual-Insurance and Annuities- FDP-102

Quicken Janean
Quicken Janean Administrator, Moderator admin
We are getting reports that customers who are trying to connect and update accounts for MassMutual- Insurance and Annuities but are getting an FDP-102 error.

Although we currently do not have an ETA on a resolution, this has been escalated internally and we are currently working to resolve the issue. We are sorry for the trouble caused.

If you would like to be notified of further updates regarding this Open Alert, please click on the Bookmark 'ribbon' icon in the upper right-hand corner of the screen.

(Ticket #9979420/CTP-5637)

Thank you! 

Quicken Janean


  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited January 31
    UPDATED 1/28/23

    This issue remains ongoing. While our teams continue to work toward a resolution, we do not have an ETA available at this time. We apologize for any inconvenience and appreciate your patience in this matter.

    Thank you!
    -Quicken Jasmine