UPDATED 5/6/23 QWIN - Unable to "Retag" and add "Memos" Transactions from Report

Quicken Janean

Users are running into issues where they are trying to "Retag" a transaction or multiple selected transactions on a report. They select the transaction, then right-click and click on "Retag transactions", enter the tag, and click "Okay" it does not apply their changes.

This also happens when trying to add "Memos" to a transaction from your Report.

This has been escalated to our Product Development team, who are working on a resolution. We do not have an ETA on when this will be resolved. If you would like to be notified of further updates regarding this Open Alert, please click on the Bookmark 'ribbon' icon in the upper right-hand corner of the screen.

We are sorry for the trouble caused. 

(Ticket #9980476/CTP 5642)

Thank you.

Quicken Janean

Quicken Jasmine

UPDATED 1/28/23

This issue remains ongoing. While our teams continue to work toward a resolution, we do not have an ETA available at this time. We apologize for any inconvenience and appreciate your patience in this matter.

Thank you!

Quicken Janean

ONGOING 2/17/23

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

-Quicken Janean

Quicken Kristina

UPDATED 5/6/23

This issue remains ongoing. While our teams continue to work toward a resolution, we do not have an ETA available at this time.

If you are encountering this issue, we recommend contacting Quicken Support directly. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday. We apologize for any inconvenience and appreciate your patience in this matter.

Thank you!