R 47.7: Strange Date Changes after Update

LeoC4

After running update (build 27.1.47.7) I noticed the year changed on a dozen transactions in one bank account. The year for each of the monthly dividends changed from 2022 to 2021. I manually enter the monthly dividend transactions (and other transactions, if any) before reconciling my accounts. None of the other accounts appear to have experienced date changes.

Has anyone else noticed a similar glitch? I reached out to Support to discuss; they had not heard of this problem.

Quicken Jared

LeoC4 said:

After running update (build 27.1.47.7) I noticed the year changed on a dozen transactions in one bank account. The year for each of the monthly dividends changed from 2022 to 2021. I manually enter the monthly dividend transactions (and other transactions, if any) before reconciling my accounts. None of the other accounts appear to have experienced date changes.

Has anyone else noticed a similar glitch? I reached out to Support to discuss; they had not heard of this problem.

Hello @LeoC4,    

We are sorry to hear about this issue with transaction information changing. Thank you for speaking with us about this here on the Quicken Community. 

Is this a recurring issue, or does it seem to be a one-time event? Were you noticing this with a particular account or set of accounts? Lastly, where is your current active data file located? You can check this anytime by navigating to File > Show this file on my computer... in the upper menu at the top of the screen. Make sure that your current active data file is located on your computer and not on an external drive or cloud-based storage service, as these locations can cause erratic behavior and even data damage.

I look forward to your answers. 

Thank you,

Quicken Jared