Quicken asks for a password

rhenrymarx

When I ask quicken to update all accounts it puts up a dialog titled "Account Credentials for xxx Bank." Then it lists Customer ID: xxxxx which is an OLD ID for this bank. And of course a box for the password. A click on the cancel button allows Quicken to proceed - but how do I get rid of this old ID? Each of the accounts for that bank has my new correct ID but Quicken still has this old ID in its cache somewhere.

RickO

Do a spotlight search for Keychain Access.app. Use that to open the Keychain Access app. Start a search for the name of the bank. When the Quicken entries for that bank come up, delete all those entries. I think that will do it.