ONGOING 2/16/23 Missing Budget

Quicken Jared
Quicken Jared Alumni ✭✭✭✭
edited February 16 in Alerts, Online Banking & Known Product Issues

We have reports from customers that upon opening Quicken, they see that their budget has disappeared.

We have an alert regarding missing budgets with the specification of a memory issue. The new issue seems to be unrelated. 

We have teams working on the issue, now, although we do not currently have an ETA. We apologize for the inconvenience this causes and we thank you for your patience.

If you wish to be notified whenever an update is posted with regard to this matter, please click on the bookmark 'ribbon' icon in the upper, right-hand side of the page.

Thank you!

-Quicken Jared 

(Ticket #: 10014719, CTP-5795)

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  • Quicken Anja
    Quicken Anja Moderator mod
    UPDATE 2/9/23

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 2/16/23 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!
    -Quicken Anja

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