Fifth Third OL-332-A Again
Rssr53
Member ✭✭
The OL-332-A errors have started again after being corrected for the past couple weeks
Tagged:
3
Best Answer
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Hello @Rssr53,
Thank you for taking the time to visit the Community and report your issue here, though we apologize that you are experiencing this.
This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.
We apologize for any inconvenience in the meantime! Thank you.
-Quicken Anja0
Answers
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Hello @Rssr53,
Thank you for taking the time to visit the Community and report your issue here, though we apologize that you are experiencing this.
This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.
We apologize for any inconvenience in the meantime! Thank you.
-Quicken Anja0 -
same here0
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This problem is getting old. Every time there is a Quicken update, something else doesn’t work.1
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Same here. Thought I had it fixed.
Limited to 5-3 Bank. "Did you change your password?" dialog box comes up, I select the "No, try again" option and then it seems to update.1 -
When I said (above) it "seems to update", turns out it really wasn't. Hasn't updated since Feb 4.
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Happening too often and for extended periods of time1
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I've never had this before...
Started happening for me right after I paid this year's subscription... ;-(
Haven't been able to access my bank in a few weeks now...
Wondering what I'm paying for...0 -
Same thing with me. This is getting old0
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This needs escalated and is making this impossible to keep up with and manage.1
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The cost of Quicken just keeps going up and yet, EVERY update they make makes Quicken harder to use. This problem has happened before. You'd think by now they would know how to fix it.0
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Totally ridiculous! Haven't been able to connect with fifth-third since January!!!1
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Experiencing the same issue; most discouraging.0
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Same OL-332-A here. Hasn't updated 5/3 account since 2/1. Please escalate to a level to get this fixed. Quicken is no longer effective managing 5/3 account.0
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Been having the problem since mid-January. Have received a few Quicken updates in the meantime. Have created a ticket and error report. The only thing that seems to work in the interim is to export in qfx format.0
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I am having the same issue.(Error code OL 332 A log in info incorrect). However when it would not connect to update, I decided to deactivate the account and reactivate. Unfortunately I now cannot even activate the account at all! How long must this go on. 5/3 bank tells me it is a systems error, but they cannot help.…0
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I am having the same issue. The bank blames Quicken and Quicken blames the bank. It has gone on way to long.0
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I have been having this same issue (Error code OL 332 A log in info incorrect). for several days after it was corrected for me in earlier. At the same time that I am having this error message and fixing it and it doesn't get fixed, I can sign on to my accounts at Fifth Third using the same ID and password as I always use without any problems through my Firefox Browser. This is clearly a Quicken problem!0
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Same issue with Mac. Error code is 15500.0
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Same OL-332-A issue, able to login in via Chrome to 5/3.com with the password that is in my vault. If I use the Next button under "Yes" on the Have You Changed Your Password dialog, entering the password results in a login failure. Clicking Update Now reports "Success", yet the subsequent One Step Update fails with the same error code.0
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This is the second time within a month that this has been an Issue. When is this going to be fixed??? Quicken points to 53 and 53 points to quicken. I have also checked my password via 53 and I no issues logging so i know the password is correct. this error is getting way old!!! I spent a day on the phone in last month with Quicken and 53 same error. If it isnt broken why did it break after an update?????? Yes i have tried all the online suggestions via quicken web site and to no avail!!! again hours wasted!!!1
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I have been having this problem for weeks. Unable to update my accounts with 5/3 bank. When will this be fixed? Since I pay for a yearly subscription service to be able to update my accounts, will you be reimbursing me for my subscription or extending it? I am paying for a service I have not had for a couple weeks.1
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I started experiencing the oL-332-A issue on 02/11/2023 after an automatic Quicken software update. Please either fix the issue or provide daily updates until it is fixed.0
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> @"Quicken Anja" said:
> Hello @Rssr53,
>
> Thank you for taking the time to visit the Community and report your issue here, though we apologize that you are experiencing this.
>
> This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.
>
> We apologize for any inconvenience in the meantime! Thank you.
FIX IT0 -
I'm tired of this outage0
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I haven't been able to update my 5/3 accounts since Feb 1.0
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I've had to manually export my 5/3 transactions in QTF format and import them into Quicken. Does anyone know what happens when the OL-332-A Direct Connect problem is fixed? Will it resume at the last successful Direct Connect transaction +1 OR at the last manually exported transaction +1?1
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Answered on another thread, it seems fixed now! (it matched up my manually entered transactions just fine.)1
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I have given up on Quicken at this point. I've tried many times to re-add my accounts for Fifth Third with little success because it is only good until the next one step update. I have uninstalled and reinstalled Quicken several times and have even started a completely new file and had to re-enter all of my accounts to the new Quicken file only to have the same damn thing happen again. Now I have gaps in my history and have to use a balance adjustment to get squared away again when I reconcile. It seems from this thread that the issue is primarily associated with Fifth Third accounts, but I have credit card accounts that I am constantly fixing the connection for. This issue is persisting much too long and I feel that I'm better off not even bothering with Quicken at all. I also have issues keeping my laptop and desktop in sync with transactions using online syncing, but that's a story for another time.
I have been using Quicken software for a very long time and noticed more issues after Quicken went to a subscription only service. I am now looking for alternatives, but Quicken appears to be the most comprehensive financial software out there. I looked into Mint (another Intuit company), but that seems to be online only - but *free*. I will continue to hunt for a replacement for Quicken, but even if I'm unsuccessful, I may not be a subscriber much longer. Looks like I'm not the only frustrated Quicken user, either1 -
I too feel your frustration I have been using since 1996, I have tried to sync Fifth Third to no avail. My financial history and balancing are now incomplete. If you find another software, I want basic please let me know. I am ready to give up, not sure if it is Quicken or the Bank.0
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This issue has been going on for months and I see NO updates since the middle of February. When we have to pay for a program, we expect it to work. Issues such as this should be fixed in a matter of a week or 2 but not months.
Please advise when this will be fixed. Again, as a paying customer, I find this to be totally unacceptable!
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