quicken freezing on cloud sync, account update or add account

muz

i tried, uninstall / reinstall, repair, shutdown , everything
its v frustrating
i tried calling QUicken support - no answer after 10 min wait...

its absolute rubbish!!!

UKR

What version, edition level (Starter, Deluxe, etc.) and release (R xx.xx) of Quicken are you using?
US, Canadian or other country version?
Is your subscription expired or still active?
Click Help / About Quicken (Mac: Quicken / About Quicken) to get this information.

To make sure that Quicken is allowed to update and save its configuration files please check if Windows Defender Controlled Folder Access feature Ransomware protection is enabled.
If it is, configure it to add Quicken as an "allowed app" without turning off Ransomware protection. Perform the last step in https://community.quicken.com/discussion/7857675/faq-windows-defender-controlled-folder-access

If you are getting "Oops, something went wrong" or "Check Internet Connection" …

• Have you recently enabled a VPN?
  If it is, this might be the problem. Try turning the VPN off, reboot with VPN disabled and see if that helps.
• Is there a corporate or otherwise external firewall getting in the way? Contact the IT people maintaining the firewall and ask for permission.
• Does your Antivirus software allow Quicken to connect to the Internet?
  Quicken needs to be able to establish outbound Internet connections for the program to work.
  For example, in McAfee Firewall, one user states "By editing the Quicken Firewall entry Selecting Incoming and Outgoing, and changing it from "Default" to "Open to all devices" it now works without having to turn off the entire firewall!"
  If necessary, contact the Antivirus / Firewall vendor's Support Center.
• In older Windows systems go to Windows Control Panel and select Internet Options (or in Internet Explorer, click on Tools / Internet options.)
  Click the Advanced tab.
  Scroll down the list to "Use TLS x.x" and click to put a checkmark on all available TLS choices.
  Turn off "Use SSL 3.0"
  Click Apply. Reboot.
• If all else fails: Try rebooting your network router. When done reboot your PC

muz

Have you recently enabled a VPN? NO

If it is, this might be the problem. Try turning the VPN off, reboot with VPN disabled and see if that helps. i turned off andon my current corporate VPN - not resolved

Is there a corporate or otherwise external firewall getting in the way? Contact the IT people maintaining the firewall and ask for permission.No

Does your Antivirus software allow Quicken to connect to the Internet? Yes

Quicken needs to be able to establish outbound Internet connections for the program to work.
For example, in McAfee Firewall, one user states "By editing the Quicken Firewall entry Selecting Incoming and Outgoing, and changing it from "Default" to "Open to all devices" it now works without having to turn off the entire firewall!"
If necessary, contact the Antivirus / Firewall vendor's Support Center.
In older Windows systems go to Windows Control Panel and select Internet Options (or in Internet Explorer, click on Tools / Internet options.)
Click the Advanced tab.
Scroll down the list to "Use TLS x.x" and click to put a checkmark on all available TLS choices.
Turn off "Use SSL 3.0"
Click Apply. Reboot.
If all else fails: Try rebooting your network router. When done reboot your PC - did that too, no avail.