USAA multi-factor authentication (MFA)

Eric K

With MFA turned on for my USAA accounts, my automatic Update sequence is interrupted by USAA asking for a security code. None of the other financial institutions I deal with do this, even though all of them use MFA.

Is there any way to turn the MFA off for Quicken updates, while keeping it for other logons, the same as other banks do? I have called USAA without finding anyone who has the expertise to deal with this.

Quicken Anja

Hello @Eric K,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

Before you attempt any troubleshooting steps, we advise that you please save a backup first (just in case).

The MFA prompt should only occur during the initial connection setup, but not during every One Step Update session. Could you please try deactivating the account(s) experiencing this issue and then reactivating through Add Account (not through Set Up Now), please?

Please, follow the steps found in this support article to deactivate. Once deactivated, to reactivate through Add Account, navigate to Tools > Add Account..., search for your Financial Institution name and follow the prompts to connect. Once your account(s) have been found, be sure to link them to the existing account(s) you have already set up in Quicken.

Let us know how it goes!