ONGOING 3/2/23 American Express - Unable to Select Accounts to Authorize

Quicken Anja

We are receiving reports of American Express customers' accounts not displaying when attempting to re-authorize with Express Web Connect+.

This has been escalated internally, though we do not have an ETA on resolution.

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Thank you!
(Ticket #10033784/CTP-5866)

Quicken Janean

UPDATE 2/17/23

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

-Quicken Janean

Quicken Anja

ONGOING 3/2/23 

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!