Corruption in Quicken After Cloud Sync

Jht

I finished updating my accounts in Quicken and ended with the Cloud Sync procedure. The 'Sync' took an extremely long time and did not resolve. I then discovered the Clou Sync Selection under the Mobile & Web menu item was no longer present. I followed the Mobile & Web menu to a screen with a prompt for Cloud Sync that showed it had "never been run" before. I ran it again but the results corrupted one of my credit card accounts. >:)

Quicken Jared

Jht said:

I finished updating my accounts in Quicken and ended with the Cloud Sync procedure. The 'Sync' took an extremely long time and did not resolve. I then discovered the Clou Sync Selection under the Mobile & Web menu item was no longer present. I followed the Mobile & Web menu to a screen with a prompt for Cloud Sync that showed it had "never been run" before. I ran it again but the results corrupted one of my credit card accounts.

Hello @Jht,   

We are sorry to hear about these issues with Cloud Sync. Thank you for letting us know about this here on the Quicken Community.

Can you tell us more about what has been happening in the Credit Card account? Also, what financial institution is associated with this account associated with? Are you also noticing any issues with your One Step Updates?

I look forward to your responses, and I hope to work with you further on these issues, if necessary.

Thank you,

Quicken Jared