Ol-292-B at TRUIST

Stan Kardonsky
Stan Kardonsky Member ✭✭
edited March 17 in Errors and Troubleshooting (Windows)
Started this morning - as far as I know.

Can't contact TRUIST. anyone else experiencing this?

Comments

  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
    Stan Kardonsky said:
    Started this morning - as far as I know.

    Can't contact TRUIST. anyone else experiencing this?
    Hello @Stan Kardonsky,    

    We are sorry about this problem with online banking services and the OL-292-B error code. Thank you for asking about this here on the Quicken Community.

    First, if you haven't already, I suggest reviewing the information provided in this Support Article. Does the issue seem to resolve after following those steps, in order?

    We look forward to hearing about what you find. 

    Thank you,

    Quicken Jared
  • Stan Kardonsky
    Stan Kardonsky Member ✭✭
    Nope. That didn't resolve it.
  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
    Stan Kardonsky said:
    Nope. That didn't resolve it.
    Hello @Stan Kardonsky,   

    Thanks for letting us know about your results. We are sorry that this is continuing. 

    Unfortunately, given the connection method, we would not have access to the servers through which these transactions were made available. I recommend reaching out to Truist support for additional assistance. It is often best to ask to speak with 'Tier 2' representative or escalations team when reaching out to support, as these individuals are most knowledgable about third-party software, such as Quicken, and their assistance is sometimes necessary to investigate the situation further.

    I hope that is helpful. 

    Thanks,

    Quicken Jared 
  • Stan Kardonsky
    Stan Kardonsky Member ✭✭
    Will try updating again tomorrow.
  • clrascoe
    clrascoe Member ✭✭
    I am having the same problem. It started this weekend. Is this a widespread issue?
  • ANarlinger
    ANarlinger Member ✭
    I have the same problem.
This discussion has been closed.

Categories