ONGOING 2/28/23 Addition Financial - FDP-105 in logs and Its not your fault in Product

Quicken Jared
Quicken Jared Alumni ✭✭✭✭
edited March 2 in Alerts, Online Banking & Known Product Issues
We are getting reports that customers who are trying to connect and update accounts for Addition Financial are getting an "it's not your fault" error.

We have teams working on the issue, although we do not currently have an ETA. We apologize for the inconvenience this causes and we thank you for your patience.

If you wish to be notified whenever an update is posted with regard to this matter, please click on the bookmark 'ribbon' icon in the upper right-hand side of the page.

Thank you!

-Quicken Jared 

(Ticket #10042767/CTP-5904) 
Tagged:

Comments

  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
    edited February 22
    UPDATE 2/21/23

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Jared
  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭

    ONGOING 2/28/23

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time. We will provide more information once it is available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Jared

Categories