NFCU access not working in Quicken

vharrell
vharrell Member ✭✭
edited March 17 in Download, Add/Update Accounts (Windows)
My NFCU accounts will not update through one step update process. The program locks up and I have to close it down. This has been going on for almost 3 weeks now.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @vharrell,

    Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

    In order to best investigate and hopefully resolve this issue, there are a few troubleshooting routes we can attempt to take.

    To start with, if you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.
    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password 
    One that is done, see if the issue still continues to persist.

    I hope this helps!
    -Quicken Anja
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