Downloading Transactions.

grlasnier

One of my Credit Card Accounts stopped downloading the latest transactions. I reset the account and did a download. I even deactivated and then reactivated the account. It is still not picking up the latest transactions. All my other accounts seem to be working.

Quicken Jared

grlasnier said:

One of my Credit Card Accounts stopped downloading the latest transactions. I reset the account and did a download. I even deactivated and then reactivated the account. It is still not picking up the latest transactions. All my other accounts seem to be working.

Hello @grlasnier,   

We are sorry about this issue with online banking services and downloading transactions. Thank you for looking to the Quicken Community for assistance.

First, can you tell us what financial institution is associated with the affected account? We will need this in order to troubleshoot the issue further. Also, what connection method are you currently making use of in order to add or link your accounts to online banking services? Please note that you can verify this anytime by going to Tools > Account List and then clicking on the Edit button in the row associated with the affected accounts. Next, go to the Online Services tab in the new window that appears afterward. The information we are looking for should be found under the Online Setup callout box. 

We look forward to your answers, and we hope to provide additional assistance, if necessary. 

Thank you,

Quicken Jared 

csinger13

I am having a similar problem. (1) When I first installed Quicken on my new computer (Windows), Quicken didn't identify all my accounts with Fidelity Investments and Bank of America. I use webconnect to download transactions. (2) Now, it has stopped downloading transactions for all existing accounts. The last update was Jan 31.