Dillards Credit Cards Issue

System
System Member admin
in Errors and Troubleshooting (Windows)
This discussion was created from comments split from: Downloading Dillards Credit Cards (AE and Regular Charge accounts issued by Wells Fargo).

Comments

  • Bryan2601
    Bryan2601 Member ✭
    I am having the same issue on Quicken Deluxe for Windows
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited February 16
    Hello @Bryan2601,

    Thank you for joining this thread to share that you are also experiencing this issue. 

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.  

    Thanks!
    -Quicken Jasmine
  • flyrobk
    flyrobk Member ✭✭
    I am having the same issue since Feb 8 2023.
  • DelC
    DelC Member ✭
    I am also having the same issue.
  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @flyrobk,

    Thank you for joining this thread.

    Would you mind sharing a screenshot of the error message using the instructions provided in my previous response?

    I look forward to your response!

    -Quicken Jasmine
  • ghendricks2010
    ghendricks2010 Member ✭
    Dillard's Credit Card services still not connecting:
  • agiordanoj
    agiordanoj Member ✭✭
    I have sent screen shots of the error and reports at least 8 times and still see no action. I also reported that Dillards.com is not the correct website for the credit card it should be "https://dillards.myonlineresourcecenter.com"
  • Marco57
    Marco57 Member ✭

    I disconnected two Dillards accounts as I was frustrated trying to get them to connect, I don't remember what the error code or statement of issue was but now I have tried over the last 3+weeks to reconnect the accounts but the system asks me if I am entering my credentials correctly (I am every time), as noted above, it asks for my Dillards.com login credentials but my credit card is accessed under the link noted by user "agiordanoj". Is there any traction on figuring out what happened? My last download was 1/20/2023, the next item that should have downloaded was on 2/14/2023 - so sometime between those dates this issue came up.

  • Alan Fields
    Alan Fields Member ✭✭
    > @Marco57 said:
    > I disconnected two Dillards accounts as I was frustrated trying to get them to connect, I don't remember what the error code or statement of issue was but now I have tried over the last 3+weeks to reconnect the accounts but the system asks me if I am entering my credentials correctly (I am every time), as noted above, it asks for my Dillards.com login credentials but my credit card is accessed under the link noted by user "agiordanoj". Is there any traction on figuring out what happened? My last download was 1/20/2023, the next item that should have downloaded was on 2/14/2023 - so sometime between those dates this issue came up.


    Patience, please. January 20, 2023 is the correct date of the failure. Quicken is aware and working on the problem.

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