Property & Debt closes Quicken

JP Paterson
JP Paterson Member ✭
edited March 17 in Errors and Troubleshooting (Windows)
Every time I try to open my house loan the update it Quicken closes...... Also can not open settings on right hand side of main dashboard.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @JP Paterson,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Do you recall when this issue first started and if anything significant happened before this issue began (e.g.: new update installed, backup restored, etc)?

    Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

    However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling.

    Let us know how it goes!
    -Quicken Anja
  • JP Paterson
    JP Paterson Member ✭
    Well didn't work. There are two accounts in Property & Debt. One is the house and the other is a car loan. The car loan works no problem. I restored from a backup from 2021 and when I click on the house account again Quicken closes. I am just going to start a new house loan so I can track that and not worry about the old one....
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