Can Quicken add ability to register two phone numbers for 2FA?

Teaman

We find it rather limiting to be limited to one email or one phone number for 2FA in Quicken account logins. Financial institutions allow multiple (at least 2) phone numbers to be registered and a menu provided at login to select which of the two numbers should get the 6 digit code. This really needs to be added into Quicken for both spouses to access the account without having to involve the other to get the code.

Quicken Jasmine

Hello @Teaman, 

Thank you for taking the time to reach out to the Community with your request.

I went ahead and changed your post to an Idea so other users who have the same or a similar request can vote on your idea by clicking the up arrow (see below).

Ideas are also reviewed by our Development and Product teams in order to improve Quicken and implement new features requested by customers.

Please, be sure to add your own vote as well.

Chris_QPW

I think Quicken Inc should add this, but in the meantime, you might find this useful.
You can get a Google Voice number for free, and that provides multiple options for situations like this.
You can have their mobile app on your phones and get texts.  You can have any call to that number forwards to one or more phones.

Teaman

Thanks for the suggestion, @Chris_QPW

Teaman

Guess I spoke too soon, using my Google Voice number to login (after linking my wife's cell number along with my cell number already linked) and nothing goes to her phone. I thought she needs to install Google Voice app, since that is where the "text" messages come on my phone (not in Apple Msgs app) and still does not work.

Chris_QPW

Yes, you have to have the Google Voice app installed on both phones.
Have you linked both of your cell phone numbers to the Google Voice settings?

I have an Android phone and my wife has an iPhone and it works for us.
My phone.


Hers:


Note that notifications by email (for transcripts and such) are only sent to the one email address that owns the account, but what I do is setup rules to forward those emails to her email address (in the google email settings).

Teaman

We (my wife and I) both have iPhones. After installing Google Voice app on her phone, it wants to have a phone number assigned it. However, I didn't create one as it seems unnecessary. Is that what is missing? On my Google Voice app I linked her cell number (not GV number which doesn't exist). Her Google account has her cell number associated. So unless having a GV number is key, I am not sure why the forwarding of my GV number doesn't go to her phone. I tried both SMS and a call to my GV number and SMS went to my GV app but nothing on her phone. In the call test, it didn't ring on either phone. I assume not on mine as I was placing the call from my iPhone.

Chris_QPW

Did you use the same email address/google account for the Google Voice app on both phones?
It needs to be the same because the texts are sent to that account.

Chris_QPW

The more I think about it, I don't think linking is for the calling not for the text.
As in you link a phone number and Google voice will ring that number, and allow you to pick up from it.
But the email and the text only go to that account, but since you can put the Google Voice App on as many devices as you want and sign up in with that account, multiple people can use it.

Chris_QPW

My original intent for using Google Voice was to have a number that people could call that would be the "home number" that reaches us both.  The "text to both" just came as a side effect of putting the App on both phones with the same account.

If Google Voice was actually forwarding texts, there would be no need for the App to get texts, you would get them on your phone's message system.

Teaman

Thanks Chris_QPW. I suspect you are right. Since we have separate Google accounts, it appears this won't work as a solution for 2FA for us. Maybe if I created a new Google account and set up Voice to forward to our phones. Not sure if it works if we are switched to our other Google account or if that matters. When I set up the GV number for the 2FA it did send the code to my phone but it arrived in the GV app, not in my Messages app where SMS texts come. I'll have to think about if I want to try this with a new account we both have the login for.

Chris_QPW

There isn't anything stopping you from having multiple accounts on one phone.  My wife's main account for the phone isn't the one used on the Google Voice App, there isn't anything wrong with that.  Note that the fact that, I went on my wife's phone and setup the Google Voice App with my account doesn't give her access to anything outside of that App.

But for me and my wife we do share one RoboForm password manager account with all our passwords, so we have access to each other's accounts if we need/want to.  Not a problem for us, but if people that is a problem, like you said a third free Google account is the answer, which you both use to setup the Google Voice App.