Lost tags, unreliable restore from backup

jlz0418

I have to start out by saying as a long time Quicken user this product has become less reliable since it has gone to releasing multiple updates throughout the year. 

Now for my problem. Like others, I found that the majority of my transactions have lost their tag information. This appears to have occurred with the R41.19 update I performed on July 8 or the 42.8 update I performed on July 26, 2022. Unfortunately, it wasn't until I recently ran an itemized tag report (I use tags extensively to separate costs of home expenses by project). If I restore the file back to 7/8/22 all my tags appear to be in place. 

So, using a current file with the broken tags I exported transactions for all accounts with a date range of 7/8/2022 to current. I then restored my current file to 7/8/2022 and imported the transactions previously exported. I would have expected to see only transactions from 7/8 forward being added to the restored file but instead found transactions much older being modified making this process unusable. If this worked as expected I would have expected to see some duplicate transactions for 7/8/2022 but am also finding dups for dates later. 

Any insight anyone can provide would be welcome.

mshiggins

How did you export the transactions and how did you import the transactions - QIF or some other method?