Downloading problems

Trying to download data from my bank. Followed support steps exactly. Got it downloaded on bank website but it does not show up in my download folder for today.

What am I doing wrong?



  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    What bank? When you do TOOLS, ACCOUNT LIST, what  does its say in  the TRANSACTIONS DOWNLOAD column across from the bank acct?
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • splasher
    splasher SuperUser ✭✭✭✭✭
    Also provide the EXACT steps you are performing.
    -splasher  using Q continuously since 1996 -  Subscription Quicken  -  Win11
    -Questions? Check out the  Quicken Windows FAQ list
  • MANunn
    MANunn Unconfirmed, Member

    None of my downloads work. Chase Services, Hunting Bank, and Fidelity Investments. What is the problem?

  • Ken0315
    Ken0315 Member ✭✭
    Just found these comments. My downloads worked the next day. I suspect an issue with the bank. And also you got to follow the exact steps EXACTLY. Thanks for comments.
  • currach
    currach Member ✭✭
    Long-time Quicken user. After 90 minutes with Quicken rep, downloads appear to be happening. Quicken is teasing. Tells me which accounts have transactions, but refuses to let me see then, so I can accept & post. What's going on?