Bank and Credit Card Issues - payments disappear

stevebarr32 Member ✭✭
Two things that are driving me nuts as an experienced Quicken user.

1. Our primary checking account is with 5/3 Bank. Previously reconciled transactions which are usually payments against a credit card disappear from my check register. Sometimes these go back several months.

2. I have a recurring payment set up for 365 days out which is a payment from 5/3 Bank to our Chase credit card account. I do this as a cash flow technique. Some of the payments that have been posted automatically for future dates disappear.

Help please.


  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    Several questions:
    What version are you currently running?
    When did issue 1 and issue 2 start?
    Are you using Q mobile or syncing to the Quicken cloud?
    What connection type for downloading transactions for 5/3?

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list