Quicken will not connect to CITI Bank

lakemann
lakemann Member ✭✭
in Download, Add/Update Accounts (Windows)
Quicken is not connecting to CITI Bank has been going on for 7 days.

Comments

  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
    lakemann said:
    Quicken is not connecting to CITI Bank has been going on for 7 days.
    Hello @lakemann,   

    We are sorry about this problem with connecting your accounts. Thank you for looking to the Quicken Community for assistance.

    First, are you receiving any particular error codes when trying to add or link your accounts? If so, what kind? Also, how many accounts are you currently trying to link at once?

    I look forward to your answers, and hope to provide further assistance, if necessary. 

    Thank you,

    Quicken Jared 
  • lakemann
    lakemann Member ✭✭
    Just 2 accounts but it is now working. Thanks for replying.
  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
    lakemann said:
    Just 2 accounts but it is now working. Thanks for replying.
    Hello @lakemann,   

    Thanks for letting us know how this turned out. I am glad to hear that the issue seems to have been resolved. Can you tell us more about what seems to have changed? Did you take any steps to resolve the issue?

    Thanks again,

    Quicken Jared 

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