ONGOING 3/8/23 USAA - "Sign into USAA Federal Savings Bank failed. Try again."

Quicken Anja
Quicken Anja Moderator mod
edited March 8 in Alerts, Online Banking & Known Product Issues
We have come across a situation where USAA customers are receiving a "Sign into USAA Federal Savings Bank failed. Try again." error message when attempting to migrate their accounts. Based on the information found in logs, it appears that USAA may possibly be restricting traffic.

This has been escalated internally, though we do not have an ETA on resolution.

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Thank you!
(Ticket #10052591/CTP-5920)
-Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 3/1/23

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 3/8/23 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja

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