One-Step Update/Quicken software vs USAA

Reese Shellman

I was just informed that there is a known issue with Quicken software when trying to One-Step Update an USAA checking account. How do I know it is off? I have had very little activity in this particular account (probably less than 5entries per month). I can safely assume that USAA is accurate when I open the account online so why does Quicken software bug it all up? If accuracy in nonexistent then why use Quicken? I'm about to check other accounts and wouldn't be surprised if the problem exists elsewhere.

Quicken Jared

Reese Shellman said:

I was just informed that there is a known issue with Quicken software when trying to One-Step Update an USAA checking account. How do I know it is off? I have had very little activity in this particular account (probably less than 5entries per month). I can safely assume that USAA is accurate when I open the account online so why does Quicken software bug it all up? If accuracy in nonexistent then why use Quicken? I'm about to check other accounts and wouldn't be surprised if the problem exists elsewhere.

Hello @Reese Shellman,   

We are sorry about this difficulty with online banking services. Thank you for inquiring about this here on the Quicken Community. 

Can you tell us a little more about the issue you are experiencing? Are you concerned about amounts being incorrect? Knowing more about what is happening will help us to assist you more effectively.

I look forward to your response. 

Thank you,

Quicken Jared