PNC - “error has occurred when trying to download transactions”

Tony4

I did update wtih QW27.1.47 did not help
It is a mp patch

Quicken Jasmine

Hello @Tony4,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing issues.

Which financial institution(s) are you experiencing this with? If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. 

I look forward to your response.

Tony4

I use PNC Bank. I cannot get a screen shot because as soon as it comes on the screen it disappears. It is in red and a red dot appears in front of PNC Bank. it just says, "an error has occurred". However, I will keep trying to get a shot,

Tony4

Here is a screen shot.

Ps56k2

which version … Help —> About Quicken

Tony4

Quicken Premier is all I know.

Tony4

I called support and a person helped me solve my problem! I think I could not have done that on my own. I appreciate the community and
thank you for caring to help.

Ps56k2

for future reference it always helps to see what release you are running…. and let us all know ..

from the Quicken menu

… Help —> About Quicken