Since updated subscription everything is a mess!

quickDM
quickDM Member ✭
in Errors and Troubleshooting (Windows)
Schwab accounts are all wacked out, incorrect balances, Quicken will not accept downloads. Now my bank balances which are reconciled manually, are no longer in balance, (in accounts that only have 2 transactions!) What's going on?

Answers

  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭

    Hello @quickDM ,

    We are sorry about these issues with balances, downloading transactions, and issues with reconciling accounts. Thank you for inquiring about this here on the Quicken Community.

    First, are you noticing issues with One Step Updates? If so, are you seeing any error codes when trying to update accounts? Also, have you tried restoring from a recent backup? We recommend saving backups frequently by navigating to File > Copy or Backup File... in the upper menu at the top of the screen. Provided that this has been done often, you should be able to restore from a backup that was saved just prior to when this issue emerged by navigating to File > Restore from backup... in the same menu. I am curious about whether or not this problem continues in the restored file. 

    I look forward to your response.

    Thank you,

    Quicken Jared

  • quickDM
    quickDM Member ✭
    I have decided to adjust my bank accounts to the correct balances and quit using Quicken with my Schwab accounts altogether. Eventually dumping Quicken. I have been using it since the early 90's but I am too old for this aggravation

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