Citi card errors out with OL-209-B

Rocket J Squirrel
Rocket J Squirrel SuperUser ✭✭✭✭✭
in Errors and Troubleshooting (Windows)

I have 2 Citi cards with different credentials in my Quicken file. One downloaded fine today but the other is throwing OL-209-B. The description of this error makes it sound like a possible “disk full” problem but that's not the case.

Quicken is unable to read a response from the server. The response may not have been returned, there may have been inadequate disk space, or a disk error may have occurred while saving the response to a temporary file.

So I wonder what OL-209 really means and why it's only happening for one of my 2 Citi cards.

Quicken user since version 2 for DOS, now using QWin Premier Subscription (US) on Win10 Pro.

Comments

  • Rocket J Squirrel
    Rocket J Squirrel SuperUser ✭✭✭✭✭
    edited March 2

    This Citi card continued to fail with OL-209 for several days. I chatted with Quicken Support, we tried a few things, but nothing worked. Support rep suggested this was a Citi problem. End of chat.

    With little to lose, I deactivated the account and reactivated with EWC (not EWC+) instead of its usual DC. And it worked; I got a transaction downloaded. I have been using DC with this account for years. Mrs. Squirrel's Citi card continues to download with DC.

    I wonder what happened. Anyone have any ideas?

    Quicken user since version 2 for DOS, now using QWin Premier Subscription (US) on Win10 Pro.

Categories