paycheck split editor

Don32@
[email protected] Member ✭✭
in Errors and Troubleshooting (Windows)
the paycheck split editor will no longer allow me to edit all splits especially when the check goes to multiple accounts.

Comments

  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭

    Hello @[email protected] ,

    We are sorry about this issue with editing transactions. Thank you for looking to the Quicken Community for assistance.

    Is this occurring only when trying to add or change Category information in the Split transactions? Also, what seems to happen when you are trying to edit Splits, specifically?

    I look forward to your answers, and hope to provide further information, if necessary.

    Thank you,

    Quicken Jared

  • Don32@
    [email protected] Member ✭✭
    there is nowhere to edit splits. The editing ability has disappeared completely
  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭

    Hello @[email protected] ,

    We are sorry that there seems to be an issue editing transactions. Thank you for answering my earlier question about this.

    First, where is your current active data file located? You can check this by navigating to File > Show this file on my computer… in the upper menu at the top of the screen. Make sure that your data file is located on the computer and not an external drive or cloud-based storage service, as these locations can cause erratic behavior and even data damage.

    Also, is there any way you could provide screenshots of what you're seeing - with personal information redacted as necessary? You can follow the steps explained in this FAQ in order to do this. Also note that you may drag and drop your images into your comment in order to submit images, as well.

    We hope to hear back from you about this.

    Thank you,

    Quicken Jared

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