Capital One

scottbob
scottbob Member ✭
in Download, Add/Update Accounts (Windows)
I see the other comments have been archived but the problem of Linking Capital One accounts is not resolved. The accounts can't be linked and no downloads.

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @scottbob,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What exactly is occurring when attempting to link your accounts? Is the option to LINK to existing greyed out? Is it not showing the correct accounts to link too? Is it attempting to add these accounts as brand-new accounts? Do you receive any error codes or messages? How long have you been experiencing this issue?

    I look forward to your response.

    -Quicken Jasmine
  • tardx
    tardx Member ✭

    Same problem - my experience is that the URL opened by the Quicken app flashes something momentarily and then shows a blank page.

    Quicken itself hangs, awaiting a response from the browser.

  • Brettmed52
    Brettmed52 Member ✭

    I have been having a similar problem adding an aditional Capital One account. I am able to verify the account and when it returns to add the account I get an error that just says something went wrong. Been going on since Feb 28, 2023

  • tardx
    tardx Member ✭

    Just fixed it by setting default browser to MS Edge instead of Chrome. No idea why Chrome didn't show CapitalOne log-in page…

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