RESOLVED 3/23/23 Eastern Indiana FCU - CC-563/FDP-163

Quicken Jared
Quicken Jared Alumni ✭✭✭✭
edited March 23 in Alerts, Online Banking & Known Product Issues

We are getting reports that customers trying to connect and update accounts for Eastern Indiana FCU are getting a CC-563/FDP-163 error.

We have teams working on the issue, now, although we do not currently have an ETA. We apologize for the inconvenience this causes and we thank you for your patience.

If you wish to be notified whenever an update is posted with regard to this matter, please click on the bookmark 'ribbon' icon in the upper, right-hand side of the page.

Thank you!

-Quicken Jared 

(Ticket #10091732/CTP-6090)

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Comments

  • Quicken Kristina
    Quicken Kristina Moderator mod

    UPDATE 3/14/23

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Ongoing 3/21/23

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Jasmine
  • Quicken Anja
    Quicken Anja Moderator mod

    RESOLVED 3/23/23

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!

    -Quicken Anja

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