USAA: I need 2 logins, but EWC+ will only do one

RobM

My wife and I have 3 CD IRA's for each of us, as well as a joint checking and savings account. When I tried to migrate to EWC+, my accounts are listed, but the choices to link the accounts include mine and my wife's accounts. After linking all mine, my wife's aren't included, and I get the error CC-800. So, my wife logs in, and links her accounts. Now mine are dropped out. Under the "update summary", there is only one USAA log in, where in the past, there were the two we needed. Is there a fix? thanks!

Quicken Anja

Hello @RobM,

Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

We have forwarded this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation. While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience in the meantime! Thank you.

RobM

I tried to "report a problem." It won't send, I assume because I will not attach my quicken files to the post. I have no idea what would be in those files as far as my financial information, so I will not attach. Are you just not able to communicate effectively with the USAA system any longer?

RobM

Today, Quicken and USAA are supporting two log-ins for "update."
Issue fixed

RobM

thank you