USAA Credit Card stopped downloading transactions?

MNoVA
MNoVA Member ✭✭
in Errors and Troubleshooting (Windows)

I successfully reauthorized my accounts. Checking and savings appear fine. My USAA Visa hasn't downloaded a new transaction since March 1st (actually I think February 28). The balance has updated, but no transactions. I just reset the connection but the same issue. No new transactions.

Ideas?

Answers

  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭

    Hello @MNoVA ,

    We are sorry about this problem with online banking services. Thank you for asking about this here on the Quicken Community.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    • Navigate to Edit
    • Preferences...
    • Quicken ID & Cloud accounts
    • Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    • Follow the prompts to Sign Out
    • Sign back in using your Quicken ID (email) and password

    Let us know how this works.

    Thank you,

    Quicken Jared

  • MNoVA
    MNoVA Member ✭✭

    Now the program just freezes. Restored from the backup. Can't do a One-Step Update. Restarted Quicken. Restarted the computer. Validated and supervalidated the file. For the 10th time I have (Not Responding) on my program.

    Any other suggestions other than finally migrating to Empower after 33 years? Your program is broken.

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