ONGOING 3/24/23 USAA - Transactions not downloading "Category Pending"
We have been receiving contacts from customers that their transactions are not downloading although they have cleared on the Financial Institution's website. However, we have noticed that some of these transactions show as "Category Pending".
If you are experiencing this, and if the transactions show as “Pending Category” on your Financial Institution's website; this means the transaction has not fully cleared. Please know that the transactions will download as soon as a category has been assigned to the transaction.
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We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.
This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time.
We apologize for any inconvenience and appreciate your patience.