Quicken is unable to complete your request [OL-221-A]

This is the message I receive when trying to download from Carolinas Telco FCU. What do I need to do?

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @ploisd,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. When did you begin to receive this error message? What is your connection method with Carolinas Telco Federal Credit Union? You can see the connection method by navigating to Tools > Account List. If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. 

    I look forward to your response.

    -Quicken Jasmine