CC 901 Capital One

skylarc
skylarc Member ✭
in Download, Add/Update Accounts (Windows)

I have repeatedly reauthorized the synch to Capital One accounts, receiving confirmation of success each time, and the transactions are still not downloading.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @skylarc,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with Capital One? You can see the connection method by navigating to Tools > Account List. If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. 

    I look forward to your response!

    -Quicken Jasmine

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