Login not working

akula34
akula34 Member ✭✭
in Download, Add/Update Accounts (Windows)

Quicken's login system appears to be down. I was told my credentials are not correct, which is not true as they're stored in Bitwarden. Tried chaning the password, which was successful, and yet I'm still getting the error.

Are Quicken's Authentication Servers down? What's going on?

I've been having WAY more problems with Quicken in the past two months than the entire decade previously. What's going on Quicken?

Comments

  • akula34
    akula34 Member ✭✭

    Changing even…

  • akula34
    akula34 Member ✭✭

    "Invalid Credentials" is the exact error. Both Quicken for Windows, Mac and Web.

  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭

    Where are you located? Are you using a VPN?

    Quicken Subscription HBRP - Windows 10
  • akula34
    akula34 Member ✭✭

    No VPN. US, in Georgia.

  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭

    What version of Quicken? Help —> About Quicken

    Quicken Subscription HBRP - Windows 10
  • akula34
    akula34 Member ✭✭

    ALL OF THEM.

    Web - Can't Tell
    Windows - R47.15, Build 27.1.47.15
    Mac - Version 6.12.3 (Build 612.47885.100)

    I called Customer Support and I was told it was a "Server Miscommunication," which can happen with a VPN or Anti-Virus, neither of which I use.

    I was setting up all my accounts in Quicken for Mac for the first time, converting a Quicken for Windows file that has 20 years' worth of data and many online accounts. It probably flagged it for unusual activity. I really don't like that there is no way to reset this.

    Their troubleshooting… "Wait four hours".

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