Pending transactions included in online balance

I am still having issues with my Quicken including pending transactions for my bank account with Capital One bank. There is a Quicken post dated 3/13/23 that states this issue was "resolved", but as of today I am still having this problem. Not only does it include these transactiosns, the balance reflected doesn't add up. How can I correct this so the accounts ONLY show the online balance.?
Comments
-
Hello @Phxgrl,
Thank you for reaching out to the Community, though I apologize that you are experiencing this issue.
If you are still experiencing this issue after the Alert was marked resolved, then we advise that you please contact Quicken Support directly for further assistance and possible escalation if they see fit.
We apologize for any inconvenience! Thank you.
-Quicken Anja0