Chase Credit Card not downloading (QWIN)

This discussion was created from comments split from: Some Chase and Bank of America accounts not updating.


  • mcarter4653
    mcarter4653 Member

    Chase CC charges are not downloading this morning. I've check settings and on-step update reports no errors.

  • Waitingtoretire
    Waitingtoretire Member ✭✭
    Chase credit card account indicates successful one step update on the update summary and the last update date at the top of the register, but does not download transactions that are displaying as cleared on the Chase web site. No error messages displayed. Is this something that will be fixed with the Quicken servers or Chase, or is this something we need to fix at our end?
  • WRosen7733
    WRosen7733 Member

    Chase Credit card accounts indicate successful one step update, however no transactions have downladed for a month now. Express Web Connect + has been a terrible experience, when will you fix?

  • I am having trouble setting up a new Chase credit card account. It is verified by Chase but is not transferring to Quicken.

  • dokwine
    dokwine Member ✭✭

    Wait… what fixed the issue? Same exact problem. Same exact steps to fix. Waited a day. still no joy.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited March 15

    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience! Thank you.


    -Quicken Jasmine