debit transactions in credit card

I downloaded American Express transactions. They show several debit card transactions actually made from my bank account. What do I do? I have the latest Quicken release.


  • amateur
    amateur Member ✭✭
    I should add these were not debit transactions at an ATM;they were credit card transactions at multiple locations. They are shown as occurring at the same ATM
  • amateur
    amateur Member ✭✭
    Just checked my other credit card for which I recently did the One Step Update - it also is showing what were actually credit card transactions at multiple places as ATM transactions at the same terminal.
  • Quicken Kristina
    Quicken Kristina Moderator mod

    Hello @amateur,

    Thank you for reaching out to the Community and telling us about your issue.  I'm sorry to hear you're running into this problem. If I'm understanding correctly, you have American Express credit card transactions that are showing as ATM transactions? If you right click on one of those transactions, it should give you a list of options. Near the bottom of that list (about 5th from the bottom), do you see an option to Revert to [name of correct payee]?

    Thank you.

    Quicken Kristina