Chase - [Update Now] - not Downloading Transactions

jm115
jm115 Member ✭✭
edited March 20 in Download, Add/Update Accounts (Windows)

I have four accounts at Chase and when I went to UPDATE NOW (on 3/18) only four transactions on one of the accounts downloaded and they were all dated March 17th. Transactions from the period 1/27 to 3/16 did not download on this account and no transaction from the other three accounts were downloaded.

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @jm115,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What types of accounts are these (Checking, saving, credit card, etc)? Do you receive any error codes or messages when attempting to download transactions? What exactly occurs? How long has this issue been occurring?

    I look forward to your response.

    -Quicken Jasmine

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